188sb Privacy
Policy – Your Data,
Your Rights
At 188sb, we take the privacy and security of your personal information seriously. This Privacy Policy explains in plain terms exactly what data we collect, why we collect it, how we use it, and the rights you hold as a registered player on Bangladesh's trusted online betting and casino platform.
Our Core Privacy Commitments
These six principles summarise how 188sb handles your personal data. Please read the full policy below for complete details — these highlights do not substitute the full legal text.
Minimal Data Collection
188sb collects only the personal data that is strictly necessary to operate the platform, process transactions in Bangladeshi Taka (৳), and comply with applicable legal obligations. We do not collect data for its own sake.
Secure Storage
All personal data stored by 188sb is protected using industry-standard SSL/TLS encryption both in transit and at rest. Access to player data is restricted to authorised personnel only, on a strict need-to-know basis.
Your Rights Matter
You have the right to access, correct and request deletion of your personal data at any time. Submit a data request to 188sb support via live chat or by emailing [email protected] and we will respond promptly.
No Data Selling
188sb does not sell, rent or trade your personal data to third-party marketers or advertisers under any circumstances. Your data belongs to you, and we treat it with full respect and confidentiality.
Cookie Transparency
188sb uses cookies and similar tracking technologies to improve platform performance and your browsing experience. We explain clearly what cookies we use, why we use them, and how you can manage your preferences.
Defined Retention Periods
We do not retain your data indefinitely. Personal data is held only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted.
1 Introduction
188sb is an online entertainment platform offering sports betting, live casino games, slots, fishing games and related gaming services, operated primarily for the Bangladesh market. All financial transactions on the platform are denominated in Bangladeshi Taka (৳), and our primary user base consists of adult players (aged 21 and above) located in Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and Cox's Bazar.
188sb takes the protection of your personal data seriously. This Policy has been drafted to give you a clear, honest and comprehensive understanding of how your data is handled when you interact with the 188sb platform. We are committed to handling your data responsibly and in accordance with applicable data protection principles.
This Policy applies to all personal data collected through the 188sb website (https://188sb.asia), the 188sb mobile-optimised site, any promotional communications sent by 188sb, and any interactions you have with our 24/7 customer support team. This Policy should be read alongside the 188sb Terms & Conditions, which govern the overall use of the platform.
This Policy was last updated and became effective in January 2026. The most current version is always available at https://188sb.asia/privacy-policy.
2 Personal Data We Collect
188sb collects the following categories of personal data from players and platform visitors. The specific data collected depends on how you interact with the platform.
2.1 Registration and Account Data
When you create a 188sb account, we collect the information you provide during the registration process, including:
- Full legal name;
- Date of birth (to verify that you meet the 21+ age requirement);
- Residential address (including city, district and postcode);
- Mobile phone number;
- Email address;
- Chosen username and encrypted password.
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process, we may collect copies of:
- Government-issued photo identification (such as a National Identity Card, passport, or driving licence);
- Proof of residential address (such as a utility bill, bank statement, or official government letter dated within three months);
- Proof of payment method ownership (such as a screenshot of your bKash or Nagad account showing your registered name and mobile number).
2.3 Financial and Transaction Data
We collect data relating to deposits, withdrawals and betting activity on the platform, including:
- Deposit amounts (in ৳ Taka) and deposit timestamps;
- Withdrawal requests, amounts and processing status;
- Payment method identifiers (such as your registered bKash mobile number or Nagad account number — we do not store full bank account passwords);
- Transaction IDs provided by payment processors;
- Betting history, game history and wagering records.
2.4 Technical and Usage Data
When you visit or use the 188sb platform, we automatically collect certain technical data, including:
- IP address;
- Device type, operating system and browser version;
- Pages visited and navigation path on the 188sb website;
- Session duration and timestamp data;
- Referral source (the website or search engine from which you arrived at 188sb);
- Cookie identifiers and similar tracking data (see Section 6).
2.5 Communications Data
When you contact 188sb support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and the date and time of contact. This data is used for quality assurance, dispute resolution and compliance purposes.
2.6 Data Table Summary
| Category | Examples | Required? |
|---|---|---|
| Registration Data | Name, DOB, address, email, phone | Mandatory |
| KYC Documents | NID, passport, proof of address | Required for withdrawals |
| Financial Data | Deposit/withdrawal records, bKash number | Mandatory |
| Technical Data | IP address, device, browser, cookies | Automatic |
| Communications | Support chat logs, emails | When contacting support |
3 How We Collect Your Data
188sb collects personal data through the following methods:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, play a casino game, contact support, or participate in a promotion, you provide data directly to 188sb.
- Automatically via technology: When you visit the 188sb website, our servers automatically collect technical data such as your IP address, device information and browsing behaviour through cookies, web server logs and similar technologies.
- From payment providers: When you transact via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank or BRAC Bank, those providers may share transaction confirmation data with 188sb to verify that a deposit or withdrawal has been successfully processed.
- From game providers: Third-party game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming and Spribe may share game session data and technical logs with 188sb to facilitate game integrity checks and dispute resolution.
- From identity verification services: If 188sb uses a third-party KYC or identity verification service to validate the documents you submit, that provider may return verification results to 188sb.
4 How We Use Your Personal Data
188sb uses the personal data it collects for the following purposes, each of which is based on a legitimate legal basis:
- Account management: To create, maintain and administer your 188sb account, including processing deposits and withdrawals in Bangladeshi Taka (৳) and updating your account balance following sports bets or casino game outcomes.
- Identity and age verification: To confirm that you meet the 21+ age requirement and to comply with KYC obligations, thereby preventing underage gambling and fraudulent account creation.
- Platform operations: To provide you with access to all 188sb services including cricket betting, live casino, slots, fishing games and any promotions you are eligible for.
- Fraud prevention and security: To detect and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering and other prohibited conduct as defined in the 188sb Terms & Conditions.
- Customer support: To respond to your queries, resolve disputes and manage responsible gaming requests such as self-exclusion or deposit limit adjustments.
- Legal compliance: To comply with applicable anti-money laundering (AML) obligations and any other legal requirements that apply to 188sb's operations in the markets it serves.
- Platform improvement: To analyse usage patterns, identify technical issues and improve the performance, design and features of the 188sb platform for the benefit of Bangladeshi players.
- Marketing communications: Where you have provided consent, to send you promotional offers, bonus notifications and event-related communications (such as BPL or T20 World Cup promotions, Eid offers, or Pohela Boishakh specials). You may withdraw consent for marketing communications at any time by contacting 188sb support.
6 Cookies & Tracking Technologies
188sb uses cookies and similar tracking technologies (including web beacons, pixel tags and local storage objects) to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. The cookies used by 188sb fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session security, enable core platform functionality | Session / up to 30 days |
| Performance Cookies | Measure page load times, track error rates, identify technical issues | Up to 12 months |
| Analytics Cookies | Understand how players navigate the platform, which pages are most visited, and where users drop off | Up to 24 months |
| Functional Cookies | Remember your language preferences, display settings and other personalisation choices | Up to 12 months |
Essential cookies are strictly necessary for the 188sb platform to function and cannot be disabled without disrupting your use of the service. Performance, analytics and functional cookies may be managed through your browser settings. Most modern browsers allow you to block, delete or receive warnings about cookies through the browser's privacy or settings menu.
Please note that disabling non-essential cookies may affect certain platform features, such as personalised game recommendations or the retention of your display preferences between sessions.
7 Data Security
188sb implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, disclosure, alteration or destruction. These measures include:
- SSL/TLS Encryption: All data transmitted between your browser or device and the 188sb platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when visiting 188sb.asia.
- Encrypted Data Storage: Sensitive personal data and account credentials stored in 188sb's databases are encrypted at rest using modern encryption standards. Passwords are never stored in plain text.
- Access Controls: Access to player data within 188sb's systems is restricted to authorised personnel only, on a strict need-to-know basis. All staff who handle player data are subject to confidentiality obligations.
- Fraud Detection Systems: 188sb employs automated fraud detection and monitoring systems to identify and respond to unusual account activity, including login attempts from unrecognised devices or IP addresses.
- Regular Security Reviews: 188sb conducts regular reviews of its data security practices and infrastructure to identify and address potential vulnerabilities.
8 Data Retention
188sb retains your personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and registration data | Duration of account + 5 years after closure | Legal and AML compliance obligations |
| KYC documents | Duration of account + 5 years after closure | Regulatory and fraud prevention requirements |
| Financial transaction records | Duration of account + 5 years after closure | AML obligations and dispute resolution |
| Betting and game history | Duration of account + 3 years after closure | Dispute resolution and responsible gaming monitoring |
| Support communications | 3 years from date of communication | Quality assurance and dispute resolution |
| Analytics and technical data | Up to 24 months on a rolling basis | Platform performance improvement |
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data has been anonymised, it may be retained for statistical and analytical purposes without limitation.
9 Your Data Rights
As a player on the 188sb platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact 188sb support via live chat or at [email protected].
- Right of Access: You have the right to request a copy of the personal data that 188sb holds about you, along with information about how that data is used and stored.
- Right to Rectification: If any personal data held by 188sb about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
- Right to Erasure: You may request that 188sb delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations. Please note that some data (particularly KYC and financial transaction records) must be retained by 188sb for defined periods as described in Section 8.
- Right to Restriction: You may request that 188sb restrict the processing of your personal data in certain circumstances, for example while a dispute regarding the accuracy of your data is being resolved.
- Right to Withdraw Consent: Where 188sb processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
- Right to Complain: If you believe that 188sb has handled your personal data in violation of applicable data protection principles, you have the right to raise a complaint directly with 188sb and, if unresolved, to pursue any available remedies under applicable law.
188sb will respond to all data rights requests within a reasonable timeframe. Complex requests may take up to 30 days to process. We may need to verify your identity before actioning a data rights request to prevent unauthorised access to another player's data.
10 Minors and Underage Access
188sb requires all players to confirm during registration that they are at least 21 years of age. We operate an age and identity verification process to enforce this restriction. If 188sb becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account on the 188sb platform, please contact us immediately via live chat or at [email protected]. We will investigate and take appropriate action promptly.
We encourage parents and guardians to make use of available internet filtering and parental control tools to prevent minors from accessing online gambling platforms. 188sb supports responsible gaming initiatives and urges adult players to keep their account credentials confidential to prevent access by minors.
11 Third-Party Links and Services
The 188sb platform may contain references to or integrations with third-party services, including payment providers (such as bKash, Nagad, Rocket and Upay) and game providers (such as Evolution Gaming, Pragmatic Play and Spribe). These third-party services operate under their own privacy policies and terms of service, which are independent of this Policy.
188sb is not responsible for the privacy practices of third-party providers. When you interact with a payment provider or access a game delivered by a third-party provider, you are also subject to the privacy terms of that provider. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 188sb.
188sb does not include links to unrelated external websites on the 188sb platform. All links on 188sb.asia point to internal pages of the 188sb site.
12 International Data Transfers
188sb's primary operations are focused on the Bangladesh market. However, some of the third-party providers used by 188sb (such as game providers and identity verification services) may process data on servers located outside Bangladesh. Where data is transferred internationally in connection with these services, 188sb takes steps to ensure that appropriate contractual or technical safeguards are in place to protect the security of your data during and after any such transfer.
By using the 188sb platform, you acknowledge that your personal data may be processed by third-party providers in locations outside Bangladesh as described in this Policy. 188sb will not authorise any international data transfer that is inconsistent with the data protection standards described herein.
13 Changes to This Privacy Policy
188sb reserves the right to update or revise this Privacy Policy at any time. When material changes are made to this Policy, 188sb will notify registered players by displaying a prominent notice on the platform or by sending a notification to your registered contact details prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how 188sb is protecting your data. The effective date at the top of this page indicates when the Policy was last updated. Continued use of the 188sb platform after changes to this Policy have been notified constitutes your acceptance of the updated Policy.
The most current version of this Privacy Policy is always available at https://188sb.asia/privacy-policy.
14 Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by 188sb, please contact our support team using the details below:
Email: [email protected]
Live Chat: Available 24/7 via the 188sb platform
Response Time: Within 30 days for formal data rights requests; typically within 24 hours for general enquiries
Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week
When submitting a data rights request, please include your registered username and the email address associated with your 188sb account so that we can verify your identity and locate your records promptly. 188sb will never ask for your account password via email or live chat.
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Your data is safe with us. Explore cricket betting, live casino, slots and fishing games — all in Bangladeshi Taka (৳) with instant bKash and Nagad payments. 21+ only. Please gamble responsibly.