Player Safety First

Responsible Gaming
at 188sb — Play Smart,
Stay in Control

At 188sb, we believe that gaming should always be an enjoyable, voluntary activity. Our responsible gaming programme gives every Bangladeshi player the tools, information and support they need to stay in control — before, during and after each session.

21+ Players Only
24/7 Support Available
Deposit Limits in ৳
Self-Exclusion Tools
188sb is committed to fair play, player safety and the responsible gambling pledge for all users across Bangladesh.
Our Commitment

Gaming Should Be Fun — Not a Problem

188sb is built for players who enjoy cricket betting, live casino games, slots and fishing games as a form of entertainment. We serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi and Cox's Bazar — and we take our duty of care to every one of those players extremely seriously.

For the vast majority of players, gambling is a leisure activity enjoyed within personal and financial limits. However, we recognise that a small number of players may develop problematic gambling behaviours over time. Our responsible gaming programme exists to detect those situations early, provide practical tools to manage them, and connect players with professional support when needed.

Every feature on the 188sb responsible gaming programme is available free of charge and can be activated instantly through your account settings or by contacting our 24/7 support team. We never charge players for using responsible gaming tools, and we never penalise players for setting limits on their own activity.

All new and existing 188sb accounts are subject to our 21+ age restriction. Identity and age verification is mandatory before any withdrawal is processed, and our systems are designed to flag patterns of play that may indicate a player is experiencing difficulty managing their gambling behaviour.

Safe Environment

188sb maintains a secure, fair and transparent gaming environment for all players. All games are provided by certified third-party studios with independently verified RNG systems.

Player-First Approach

Every responsible gaming decision at 188sb is made with the player's long-term wellbeing as the primary consideration — not short-term revenue or retention.

No Predatory Design

188sb does not use dark patterns, manufactured urgency or misleading bonus structures designed to encourage players to gamble beyond their means.

Always Here to Help

Our 24/7 support team is trained in responsible gaming protocols and can assist with limit-setting, account restrictions, self-exclusion and referrals to professional help.

Player Tools

Responsible Gaming Tools Available on 188sb

188sb provides a full suite of responsible gaming tools that you can activate at any time — no waiting periods, no fees, no questions asked. All tools are available in your account settings or through our 24/7 live chat.

01
Deposit Limits

Set a maximum deposit amount in Bangladeshi Taka (৳) on a daily, weekly or monthly basis. Once a deposit limit is set, it takes effect immediately. Reducing your limit is instant; increasing it requires a 7-day cooling-off period to prevent impulsive decisions. Deposit limits can be set for your bKash, Nagad, Rocket, Upay and bank transfer payment methods individually or collectively.

02
Session Time Limits

Set a maximum session duration after which you will be automatically logged out of your 188sb account. You can set session time limits of 30 minutes, 1 hour, 2 hours or a custom duration. When your session approaches the limit, you will receive a clear on-screen notification giving you time to wrap up. This tool is especially useful for preventing extended, unplanned gaming sessions.

03
Time-Out / Cool-Off

Take a short break from 188sb without permanently closing your account. Time-out periods are available for 24 hours, 48 hours, 7 days, 14 days or 30 days. During a time-out, your account is suspended and you cannot log in, deposit, place bets or access any games. This tool is designed for players who feel they need a short pause to regain perspective.

04
Self-Exclusion

If you feel that gambling is negatively affecting your life, self-exclusion allows you to close your 188sb account for a minimum period of 6 months, or permanently. During self-exclusion, your account is fully closed, all pending withdrawals are processed and your remaining balance is returned to you. 188sb will also suppress any marketing communications to your registered contact details for the duration of your self-exclusion.

05
Loss Limits

Set a maximum net loss amount in Bangladeshi Taka (৳) over a daily, weekly or monthly period. Once your loss limit is reached, your account is automatically locked for the remainder of that period and you cannot place further bets until the period resets. Like deposit limits, reducing your loss limit is immediate while increasing it requires a mandatory 7-day review period.

06
Reality Checks

Enable periodic reality check notifications that appear on screen at intervals you choose — every 15, 30, 45 or 60 minutes. Each notification shows your current session duration, net win/loss for the session, and total deposits made. Reality checks are a gentle but effective reminder to pause and assess whether you are still gaming within your intended limits.

How to Activate: All responsible gaming tools are available directly in your 188sb account settings under the "Responsible Gaming" tab. Alternatively, contact our 24/7 support team via live chat and a trained agent will activate any tool on your behalf within minutes. Email requests can be sent to [email protected].
21+

Strictly for Adults Aged 21 and Above

The 188sb platform is restricted exclusively to adults aged 21 years and above. This is a firm, non-negotiable requirement that applies to all players regardless of location within Bangladesh, whether they are accessing the platform from Dhaka, Chittagong, Sylhet or any other region.

During the registration process, all new players are required to confirm that they meet the 21+ age requirement. Before any withdrawal is processed, 188sb conducts identity and age verification using government-issued documentation. Accounts where the player cannot be verified as aged 21 or above are permanently closed and any balance is returned via the original deposit method.

188sb strongly encourages all adult players to keep their account credentials strictly private. Sharing your username or password with a minor — even a family member — is a violation of the 188sb Terms & Conditions and may result in account closure. If you suspect that a person under 21 is using your account, contact 188sb support immediately.

Parents & Guardians: If you are concerned that a minor in your household may be accessing online gambling services, we strongly recommend installing parental control software on shared devices. Tools such as Net Nanny, Qustodio, and built-in device family safety features can block access to gambling websites. Contact 188sb support immediately if you believe a minor has created an account on the platform.
Warning Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The warning signs below are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you recognise several of these signs in your own behaviour, we encourage you to use the 188sb self-assessment tool or speak to our support team.

Acknowledging a problem is the first and most important step. 188sb's support team is trained to respond with empathy and without judgement.

Spending more money on gambling than you originally planned, or more than you can comfortably afford to lose.

Chasing losses — continuing to bet in an attempt to win back money you have already lost during a session.

Feeling restless, irritable or anxious when you are not gambling or when you try to reduce your gambling activity.

Neglecting work, family, studies or other important responsibilities in order to spend more time gambling.

Borrowing money from family or friends, or selling possessions, in order to fund gambling activity.

Hiding your gambling activity from people close to you, or feeling shame or guilt after a gambling session.

Using gambling as a primary way to escape stress, anxiety, depression or other emotional difficulties.

Repeatedly trying to cut back on gambling and finding that you are unable to stick to the limits you set for yourself.

Thinking about gambling constantly — planning the next session, reliving past sessions, or calculating ways to fund more gambling.

Gambling with money set aside for essential expenses such as rent, food, utilities or medical costs.

Self-Assessment

Is Gambling Still Fun For You?

Review the questions below honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to contact 188sb support or use our self-exclusion tool.

Have you ever spent more time or money on gambling than you intended when you started a session?

Have you ever borrowed money or sold something to get funds to gamble with?

Have you ever felt that you needed to gamble with larger and larger amounts to get the same level of excitement?

Have you ever tried to win back money you have lost, believing that a winning streak was due?

Have you ever missed work, skipped family commitments, or neglected other responsibilities because of gambling?

Have you ever felt the urge to hide your gambling activity from family members or close friends?

Do you gamble to escape from personal problems, stress, loneliness or low mood rather than purely for entertainment?

Have you previously tried to stop or reduce your gambling, and found yourself unable to maintain that commitment?

What to Do Next: If several of these questions resonated with you, please reach out. You can contact 188sb's responsible gaming support team via live chat at any time of day or night, or email us at [email protected]. We will listen without judgement and help you access the right tools — whether that is setting a deposit limit, taking a time-out, or activating full self-exclusion.
Our Principles

The 188sb Responsible Gaming Principles

Know Your Player

188sb monitors player behaviour patterns to identify signs of problem gambling early. Accounts that show patterns of excessive chasing losses or rapid escalating bets may be flagged for a proactive responsible gaming check by our team.

Full Transparency

188sb publishes clear, honest odds and payout rates. We do not manipulate game outcomes. All 188sb casino games are supplied by licensed studios whose RNG systems are certified by independent testing laboratories.

Secure Accounts

Your 188sb account is protected with SSL/TLS encryption and optional two-factor authentication. Keeping your account secure reduces the risk of unauthorised access and ensures responsible gaming tools you set cannot be bypassed.

Transparent Balances

Your 188sb account always shows your current balance in Bangladeshi Taka (৳) in real time. We do not obscure balances or use virtual currencies that disguise the real monetary value of your bets.

Responsible Promotions

All 188sb bonuses and promotions come with clear, fair terms and conditions. We do not target responsible gaming self-excluded players with bonus offers or re-engagement campaigns that encourage them to return prematurely.

Staff Training

All 188sb customer support staff receive regular responsible gaming training. They are equipped to recognise indicators of problem gambling in player communications and to respond with appropriate, empathetic interventions.

Get Help

Support Is Always Available

Whether you need help setting a limit, taking a break or talking through a concern, 188sb's team is here for you around the clock. You are never alone.

188sb Live Chat

Our 24/7 live chat support is the fastest way to reach a trained 188sb responsible gaming agent. Available every day of the year, including Eid holidays and public holidays.

Available 24 hours a day, 7 days a week

Email Support

Send a detailed message about your situation to our responsible gaming team. We respond to all email enquiries within 24 hours, and formal responsible gaming requests are prioritised for same-day handling.

[email protected]

Account Self-Service

Log in to your 188sb account and navigate to the Responsible Gaming section in your account settings to manage deposit limits, session limits, time-outs and self-exclusion entirely on your own, at any time.

Available in your account settings panel

Bangladesh Standard Time: All 188sb support services operate on Bangladesh Standard Time (BST, UTC+6). When you contact us via live chat or email, please include your 188sb username to help us locate your account quickly. If you are requesting self-exclusion, include "SELF-EXCLUSION REQUEST" in the subject line of your email so it is routed immediately to a senior responsible gaming agent.
Explore 188sb

Play Responsibly — Enjoy Everything 188sb Has to Offer

When gaming stays within your limits, it is genuinely fun. Explore cricket betting, live casino, slots and fishing games on 188sb — all in Bangladeshi Taka (৳) with instant bKash and Nagad payments. 21+ only. Please gamble responsibly.

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